Delete your account

You can delete your Sorella account and the data associated with it at any time. This page explains how, and what happens to your data when you do. For the full picture of what we collect and why, see our Privacy Policy.

Delete your account in the app

The fastest way is directly in the Sorella app:

1. Open Settings from your profile.
2. Choose Account → Delete my account.
3. Confirm the deletion.

Deletion takes effect immediately: your account is closed and you are signed out on all devices.

Request deletion by email

If you no longer have access to the app or prefer not to sign in, email privacy@sorella.app from the address linked to your account (or include enough detail for us to identify it, such as your username). We will verify the request and delete the account, and confirm once it is done — at the latest within 30 days.

What is deleted

• Account data — your email address and authentication credentials.
• Profile data — your username, avatar, and the conditions on your profile.
• Messages — your remaining 1:1 conversations and circle posts.
• Subscription link — the association between your account and any Sister+ subscription. To stop being charged, also cancel the subscription itself in your Apple or Google account settings.

What may be kept, and for how long

Safety records — reports and enforcement history — may be retained after account deletion where we need them to prevent repeat abuse or to comply with legal obligations, as described in section 6 of our Privacy Policy. Aggregate statistics that do not identify you are not affected by deletion. Residual copies in encrypted backups are purged on the backup rotation cycle, within 90 days.

Questions

Anything unclear, or a partial request (for example deleting specific data without closing your account)? Write to privacy@sorella.app.